Managed AMC Services
At Althanaa, our work and support continue for you even when we handover your required product. With our comprehensive AMC solutions, you need not constantly worry about the upkeep of your IT infrastructure and sudden breakdowns.
With a team equipped with all the right tools, expertise and knowledge, you can be assured that your IT maintenance requirements are well taken care of. We can tailor make our comprehensive AMC solutions to suit your needs best and design the AMC scope to balance your requirements in terms of coverage and affordability.
Our AMC can include the following:
- 24 x 7 support
- Option to include spare parts replacement/repair in the AMC
- Routine preventive maintenance checks. [Weekly, Monthly, Quarterly, Half Yearly]
- Faster response time and action
- Emergency IT failure assistance
- Backup products provided in case of product downtime
- Assistance to coordinate with vendor in case of faulty products under warranty
- Assistance to coordinate with vendor in case of product repair requirements
- Issuance of reports for maintenance visits
Partners at AL THANAA
Our partnership with renowned companies allows you to select from the best-in-class networking and IT solutions.
